In this edition of “10 Best Influential Leaders to Watch 2023”, we feature Oscar Diaz, CEO of Tecbound Technology. Oscar is a passionate technology enthusiast with over a decade of experience serving businesses in the Calgary area. Oscar is also the author of the Amazon Best Seller “On thin ICE” and the book “Cybersecurity – The Game has Changed,” which focuses on police services. His expertise in IT services and cybersecurity has made him a trusted partner for Canadian Police Agencies, Law Firms, and NGOs. With his passion for technology and his commitment to helping businesses succeed, Oscar Diaz is a true leader in the IT industry.
Highlights of the Interview between Corporate Leaders Magazine and Oscar Diaz:
What inspired you to start Tecbound, and how has the company evolved since its inception?
Oscar Diaz launched Tecbound Technology in 2011 because he saw a need for IT services that could enable small and medium-sized businesses to grow and become more efficient. Oscar noticed that many of these businesses were struggling because they didn’t have access to the right tools and guidance, which inspired him to create Tecbound Technology. Since its inception, Tecbound Technology has evolved and grown to become a trusted partner for Canadian Police Agencies, Law Firms, NGOs, and other businesses.
What are some of the challenges that Tecbound has faced while expanding its services, and how has the company overcome them?
Tecbound has faced a few challenges while expanding its services, including the pandemic, increasing competition, changing technology landscape, and changing customer demands. To overcome these challenges, the company has focused on keeping its team core, innovation, providing excellent customer service, and adapting to new technologies and trends.
In what ways does Tecbound differentiate itself from other companies in the technology industry, and what do you consider to be its key strengths?
Tecbound differentiates itself from other companies in the technology industry by providing customized IT solutions that are tailored to each client’s unique needs. The company’s key strengths include its experienced team of professionals, a customer-centric approach, and a focus on innovation. Also, Tecbound is the only IT company in Western Canada specialized in catering to Canadian Police Agencies, Law Firms, and NGOs for and others with Law Enforcement IT Services and NCACR Submission Consultation (which is an application Canadian Police Forces have to submit every two Years to get access to national police systems).
What is Tecbound’s vision for the future, and how do you see the company evolving over the next 5-10 years?
Tecbound’s vision for the future is to continue to innovate and provide cutting-edge IT solutions to clients across various industries. Over the next 5-10 years, the company plans to expand its services globally, collaborate with industry leaders, and continue to develop new and innovative technology solutions.
How does Tecbound approach innovation and stay ahead of emerging technologies in the industry?
Tecbound approaches innovation by keeping an eye on emerging technologies and trends, conducting market research, collaborating with industry leaders, and investing in R&D to develop new products and services that meet the evolving needs of its clients.
Can you share some recent success stories or projects that Tecbound has undertaken and how they have benefited your clients?
One of Tecbound’s recent success stories is its collaboration with a large law firm to implement a comprehensive IT solution that included data protection, disaster recovery, and cybersecurity measures. This project helped the client to enhance their security posture and ensure the confidentiality and integrity of their data and be able to successfully manage a couple of hacking attempts.
How does Tecbound ensure the security and confidentiality of its clients’ data and information?
Tecbound ensures the security and confidentiality of its clients’ data and information through a comprehensive approach that includes implementing advanced security measures, regular vulnerability assessments, continuous monitoring, and staff training on best practices for data protection.
What steps does Tecbound take to foster a culture of diversity and inclusion within the company and in the wider tech community?
Tecbound fosters a culture of diversity and inclusion by recruiting a diverse workforce, providing equal opportunities for all employees, promoting an inclusive work environment, and supporting community initiatives that promote diversity and inclusion in the tech industry. Our team is across the continent and includes people from several countries who enrich our company culture.
How has the COVID-19 pandemic impacted Tecbound’s operations and what measures have you taken to adapt to the changing business landscape?
The COVID-19 pandemic hasn’t impacted Tecbound’s operations because we worked most of the time remotely before the pandemic. Still, it forced the company to improve remote work policies, leveraging digital tools to communicate with clients and employees and prioritizing employee safety and well-being.
What advice would you give to aspiring entrepreneurs and professionals looking to make an impact in the technology industry?
My advice to aspiring entrepreneurs and professionals looking to make an impact in the technology industry would be to stay curious, keep learning, and embrace innovation. Focus on providing excellent customer service, listen first before proposing a solution, and stay up-to-date with the latest technology trends and developments.
What does it mean to you and the team at Tecbound to be featured as one of the “10 Best Influential Leaders to Watch 2023”?
Being featured as one of the “10 Best Influential Leaders to Watch 2023” is a great honor for the team at Tecbound. It is a testament to the hard work, dedication, and innovation of our team, and we are grateful for the recognition. We will continue to work hard to provide the best possible IT solutions and services to our clients and contribute to the growth and development of the technology industry.